Basin Howe Farm Cottages comprises four holiday cottages known as Topaz Cottage, Amber Cottage, Jade Cottage and Opal Cottage. Cottages are normally booked from Saturday to Saturday.

To make a booking

Booking requests can be made on line at our website, by email or by telephoning 01723 850180 or 07973 662296. The booking will be provisionally held for you for 5 days, subject to the receipt of a deposit of £100.00 per cottage per week. The booking will be confirmed on receipt of the deposit.  Deposits are non refundable.

You must be over 18 years of age at the time of making your booking.

Balance Payment

The balance of the holiday cost is payable no later than 8 weeks before the start date of your holiday. If the start date of your holiday is within 8 weeks then the full amount is required to secure the booking.

Payment of deposit and balance can be made online to our RBS Bank account number 10014641 sort code 16-30-19.

Alternatively payment may be by cheque payable to R & H Mullin, and sent to Basin Howe Farm, Cockmoor Road, Sawdon, Scarborough, North Yorks YO13 9EG

Please let us know by email or phone which method of payment you will use, so that we may check for its receipt.

Insurance

We advise you to take out holiday insurance to cover the cost if you are unable to take the holiday, as full payment is required unless we are able to re-let the cottage for the same booking fee and period.

Smoking

All cottages are non smoking.

Arrival and Departure

Your property is normally available from 3pm on the day of arrival and should be vacated by 10am on the day of departure to allow time for the property to be prepared for incoming guests.

Keys

Keys will be available from the owners who live on the site. Please telephone if you anticipate arriving late at night or the following day.

Cot and Highchair

We have one wooden cot, a travel cot and two highchairs. They must be requested at the time of booking the holiday in order to reserve them for your use. A charge of £10.00 is made for the use of the wooden cot.

Dogs – Topaz Cottage & Jade Cottage

One medium, well behaved dog is welcome in either Topaz Cottage or Jade Cottage. Dogs must not be left unattended in the cottage and are not allowed in bedrooms or on the furniture.

We ask all guests to be considerate of other guests, particularly with regard to noise and we ask dog owners to ensure they clear up after their dogs.

Dog owners are required to pay for any damage or loss caused.

Dogs are not allowed in either Amber Cottage or Opal Cottage.

Care of the Property

You are responsible for taking reasonable care of the property and outside facilities. This means you must keep all furniture and fittings inside and outside the property in a comparable state of repair and condition as at the beginning of the holiday. The property must be left in a clean and tidy condition any extra cleaning costs may be charged to guests.

Any breakages or damage should be reported to the owners as soon as possible. The owners reserve the right to charge for any damage or breakages.

Consideration towards Others

Guests are expected to show due consideration for other people and not to behave in a manner that will spoil the enjoyment of other guests. Excessive noise and offensive behaviour could result in you being asked to leave before the end of your holiday and this would be treated as a cancellation for which no refund would be due.

Occupancy

Each cottage sleeps up to four guests – adults and children plus one baby in a cot.

Linen and Towels

Bed linen and towels are provided per week

Electrical and/or other Equipment

In the event of an appliance breaking down it will be repaired or replaced as soon as possible. Compensation will not be payable in such a circumstance.